Frequently Ask Question
FAQ's

Professionalism   |   Warranty   |   Landscape Maintenance

Will you help me design the project?

Premier Outdoor Solutions provides design services at every level.  Our in-house Auto CAD designer will provide you with a beautifully detailed drawing of the landscape project before work begins.  We can start the project from square one, consult on the ideas you already have, or implement the plan that you have conceived.  Our experienced landscape professionals will provide forthright information at every stage of the project to ensure that the result is just what you dreamed.

Can I choose my own plants?

Premier Outdoor Solutions has an extensive plant guide available online that includes photographs and common names of plants that you have seen throughout the valley.  In addition to the guide, our design experts will work with you to select plants that match the concept and budget for your specific project.

How long will the project take?

Projects vary in complexity and detail.  Premier Outdoor Solutions crews are assigned in a size that allows each project to be completed quickly and efficiently without compromising quality.  We have enough crew members and equipment to meet the needs of any size project and an experienced scheduling department that ensures once your project breaks ground, it will progress continually to completion.  Premier Outdoor Solutions professionals will provide a projected completion schedule to you before the work starts.

Will your crew clean up afterwards?

Premier Outdoor Solutions believes that the project is not complete until the homeowner is satisfied.  Rest assured our crews will be timely, organized, and neat.  When the project is complete, the only evidence of our work will be the landscaped yard that adds beauty and value to your home.

How will the yard be maintained?  Do you offer maintenance service?

A Premier Outdoor Solutions supervisor will take you step-by-step through the plan for maintaining your investment in landscaping.  Premier Outdoor Solutions staff will be available afterwards for consultation and questions to keep your new yard looking as good as the day the project was completed.  Maintenance service packages are available at reasonable rates that make your new yard completely worry-free.  Visit our MAINTENANCE SERVICES section for further details.

Why do prices vary so much between companies?

Landscape is a focal point of your home.  It not only adds beauty, but value and appeal.  The investment in such a visible attribute should be considered carefully.  There are a large number of landscape companies who are willing to sacrifice quality preparation and installation in order to provide a lower price.  When considering a project that will be a prominent aspect of your home for years to come, it is wise to consider all aspects beyond just the least expensive means of obtaining it.

Can I lower the price if I cut back?

Premier Outdoor Solutions professionals can provide objective guidance on materials and designs that will both produce a beautiful finished project and meet your particular budget.  Our landscape professionals will not cut corners on materials, preparation or installation.  A successful, beautiful finished project requires that the highest standards be maintained, and there is no reason to compromise those standards.  A landscape project can be designed and completed to fit any budget.

What if something breaks? / What if the plants die?

Premier Outdoor Solutions guarantees the plants, systems, and designs we install.  For further details, please visit the WARRANTY information on the Customer Service page.

 

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